Frequently asked questions
What people ask us before they start, with straight answers. Payment questions are on the pricing page.
Your LinkedIn account
Is Mindsef a LinkedIn product?
No. Mindsef is neither affiliated with LinkedIn nor endorsed by LinkedIn.
Do I need Premium or Sales Navigator?
No, Mindsef also connects to a free account. On a free account, LinkedIn returns fewer results per search: finding new prospects takes longer.
Does it run at night?
It reads your conversations every 10 minutes. Its automatic sends follow your hours: from 8am to 7pm, Monday to Friday, unless you change your hours.
Getting started
How long does setup take?
As long as it takes to connect LinkedIn, say what you sell and to whom, then review 3 first messages written for real profiles in your target. Everything happens in the app, step by step. You can stop and pick up later, right where you left off. If you prefer, Youssef does the setup for you.
Do I need technical skills?
No. You connect LinkedIn, answer a few questions about your offer and your target, and approve messages. The app works on desktop and on mobile.
What do I need to get started?
Your LinkedIn account, a credit card and, if you want meetings to book themselves, a Google Calendar. Nothing is charged during the 7-day trial.
Do I keep my CRM?
Yes. A webhook sends every prospect status change to your CRM, and an API reads your prospects and your meetings.
How long until the first meeting?
It depends on your target and your offer. From setup on, Mindsef invites, writes and follows up within your hours, and each week the Report shows you what is moving forward.
Who writes
Who writes the messages?
Mindsef's AI, in your voice: it learns from your edits, and from your past LinkedIn messages if you want. Then you choose what goes out on its own and what waits for you.
Does it show? Will my messages look automated?
It writes with your words, in short messages. At first, you review and edit: every edit brings it closer to the way you write. If you want, it also learns from your past messages.
Do my prospects know it's an AI?
They read messages sent from your account, in your name. If one of them asks whether they're talking to an AI, Mindsef never denies it: it gives the answer you chose at setup, for example “I use an assistant, I review what goes out”.
Do I lose control?
No. It learns with you, then takes over. At first, it prepares and you edit: every edit becomes a rule it keeps. Then you edit less and less. Then it sends on its own, queue by queue, when you decide. You take back control whenever you want: every conversation has its own “AI paused” switch.
Does it really learn from my edits?
Yes. When you edit a draft, it offers to turn it into a rule: Yes, Only for this prospect, or No. It keeps it for the next drafts, and everything it has learned is in the Learned screen.
Does Mindsef sell for me?
No. It books the meeting, you close. Pricing, a quote or a legal question comes back to you with a summary of the conversation.
What happens when the prospect replies?
Mindsef reads their reply on its next pass, every 10 minutes, and yours is ready in your voice. If they say “not now, in January”, Mindsef notes the date and suggests the follow-up on that day. If they say “stop writing to me”, nothing more goes out to them.
What happens when a prospect sends a voice note?
Mindsef transcribes it, shows the text in the conversation and replies to it in writing: draft reply, prospect status, follow-up.
Meetings
How does the meeting get into my calendar?
When the prospect accepts a slot, Mindsef books the event in your Google Calendar with a Meet link. Connecting the calendar is optional: without it, the meeting stays in “Meeting to confirm” and you book it yourself.
How many slots does it offer?
Two, within your hours, where your calendar is free, starting the next day. The prospect gets a reminder message the day before the meeting.
Your data
Where is my data?
The database is in Ireland, in the European Union. The app server is in the United Kingdom, a country the European Commission recognizes as adequate. Every service that processes data for Mindsef is named on the sub-processors page, with the contracting entity, its country and where its data is stored.
Are my conversations used for other clients?
No client's text is ever shown to another client. Only anonymous trends, computed across at least 5 accounts, serve everyone: for example the reply rate by length of the first message.
Can I export or delete my data?
Yes. From the settings, you export your data and delete your account. When your subscription ends, your prospecting data is deleted 90 days later.
Pricing
How much does it cost?
€450 for the first month, setup included, then €189 per month, installed by Youssef or self-service. Or yearly: €1,890, 2 months free. Fixed price, no credits.
Referral
How does the referral program work?
Bring in a solo client and you get €225 in cash, that is 50% of their first month at €450 excl. VAT. Once 30 days have passed since their payment, the transfer goes out on day 10 of the following month. Your link is in the app, under Settings, Referral.
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